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Payment Policy


BEAUTY PRODUCTS BD

Payment Policy

To ensure secure order processing, reliable delivery and a transparent payment experience, the payment and advance-payment terms of Beauty Products BD are outlined below.

Payment Rules at a Glance
Dhaka District & Upazila Areas
Orders up to ৳9,999 are eligible for Full Cash on Delivery. Orders of ৳10,000 or more require an advance payment of 10% of the total bill.
Other 63 Districts Outside Dhaka
Orders up to ৳9,999 require a ৳200 advance payment. Orders of ৳10,000 or more require an advance payment of 10% of the total bill.

Why Do We Require Advance Payment on Some Orders?

In online commerce, parcels are sometimes returned after confirmation because customers change their decision, request repeated order changes, become unreachable, or ultimately do not accept the shipment. Such returns may result not only in courier costs but also in packaging, handling and, in some cases, product-related losses.

For this reason, a small portion of the total bill may be collected in advance on certain orders. This helps establish genuine order commitment and reduces unnecessary return shipments.

Important: The advance payment is not an additional fee. It is part of your total order value and will be adjusted against the remaining payable balance.

Advance Payment & Cash on Delivery

Area Order Value Payment Requirement
Dhaka District & Upazilas ৳1 – ৳9,999 Full Cash on Delivery
৳10,000 or more 10% Advance Payment
Other 63 Districts ৳1 – ৳9,999 ৳200 Advance Payment
৳10,000 or more 10% Advance Payment

Online Payment Methods

Customers can make direct payments through bKash when placing an order on our website. We also support AamarPay, allowing payments through supported popular mobile financial services, banks and debit or credit cards.

Customers may also choose to pay more than the required advance amount or pay the full order value online.

Order & Payment Confirmation

Once an order is successfully completed on our website, the order confirmation and billing information are automatically displayed immediately after checkout.

In addition, most website orders are verified by a phone call from our office. Where necessary, we may confirm the product, quantity, delivery address, payment information or other order details with the customer.

When Should the Remaining Balance Be Paid?

If any balance remains unpaid, the customer should inspect the outer parcel box in the presence of the delivery person, verify the ordered products and quantities, and then pay the outstanding amount directly to the delivery person.

What Happens to Your Payment If an Order Is Cancelled?

If we cancel the order:
If Beauty Products BD cancels a confirmed order for any reason, the customer will receive a full refund of all amounts already paid.
If the customer cancels before shipment:
If the customer changes their mind and cancels the order before the parcel has been handed over to the courier, all previously paid amounts will be refunded in full.
If the customer cancels after shipment:
If the customer cancels after the parcel has been handed over to the courier, or voluntarily refuses to receive the shipment, the applicable delivery charge will be deducted from any amount already paid. Any remaining balance will be refunded.

How Are Refunds Processed?

Once a refund is approved, the applicable amount is generally returned on the same day through bKash, Nagad or another mutually agreed Mobile Financial Service.

Our Purpose

Our advance-payment requirement is not intended to create an additional financial burden for customers. It is designed to encourage responsible order confirmation, reduce unnecessary return shipments and help us maintain a reliable and sustainable delivery service for everyone.

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